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Trusted technology partner for your digital business innovation.

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Services

  • Custom Web Development
  • Business System Solutions
  • Digital Strategy & Experience
  • Maintenance & Managed Services
  • SEO & Growth Infrastructure

Company

  • About Us
  • Contact Us
  • Legal SolutionsLegalizin

Contact

  • location_onFatmawati Festival, Barat, Kec. Cilandak, Jakarta Selatan, Jakarta 12430 Indonesia
  • emailinfo@digitasolusindo.com
  • call+62 812-3524-7820

Since 2024 © PT Digitas Solusi Indonesia. All rights reserved.

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Home/Services/Maintenance & Managed Services
Managed Services

Keep Your Digital Assets Secure & Optimized

Proactive monitoring, security updates, and dedicated support to ensure your system runs smoothly 24/7. Peace of mind for your business continuity.

check_circle99.9% Uptime
check_circleISO 27001
check_circle24/7 Response

Why Maintenance Matters

Neglecting your digital infrastructure can lead to critical risks. We protect you from the unexpected so you can focus on growth.

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Security Vulnerabilities

Outdated software is the #1 target for cyber attacks. We patch holes before they are exploited.

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Costly Downtime

System failures can halt operations. Every minute of downtime is lost revenue and trust.

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Performance Degradation

Slow loading times drive users away and hurt SEO rankings. We keep your code lean and fast.

Scope of Work

Core Managed Services

security

Security Audits & Patching

Regular security sweeps, firewall configuration, and immediate patching of critical vulnerabilities.

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24/7 Server Monitoring

Real-time uptime tracking with instant alerts to our team if any metric goes out of bounds.

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Content Updates

Minor feature additions, text changes, and image swaps to keep your site fresh.

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Backup & Recovery

Automated daily backups stored off-site with a tested disaster recovery plan.

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Bug Fixes

Rapid triage and resolution of technical issues reported by users or monitoring tools.

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Performance Tuning

Database optimization, code refactoring, and caching strategies for maximum speed.

Service Packages

Maintenance & Support Tiers

Choose the level of care that ensures your business continuity. We focus on value, security, and peace of mind.

Essential

Fundamental security and upkeep for static websites or small company profiles.

Included Features

  • checkMonthly System Health Check
  • checkStandard Security Firewall
  • checkWeekly Off-site Backups
  • checkCMS Core & Plugin Updates
  • checkEmail Support (48h SLA)
Most Popular

Professional

Proactive management for dynamic businesses, e-commerce, and web applications.

Everything in Essential, plus:

  • check_circleReal-time 24/7 Uptime Monitoring
  • check_circleDaily Backups with One-click Restore
  • check_circleMonthly Performance Optimization
  • check_circleDatabase Tuning & Cleanup
  • check_circlePriority Support (24h SLA)
  • check_circleMinor Content Updates included

Enterprise

Dedicated infrastructure management for mission-critical systems and custom apps

Tailored Solutions

  • checkCustom SLA (< 4h Response Time)
  • checkDedicated DevOps Engineer
  • checkAdvanced Threat Detection
  • checkScalability & Load Testing
  • checkMonthly Strategy & Review Calls

How Support Works

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1. Report Issue

Submit a ticket via our portal or email. You'll get an instant confirmation.

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2. Triage & Audit

Our team analyzes the issue and assigns priority based on severity.

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3. Resolution

Developers fix the bug or apply updates in a staging environment first.

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4. Report & Close

We deploy the fix, verify functionality, and send you a completion report.

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"Since switching to PT Digitas for our managed services, our downtime has dropped to zero. The peace of mind knowing they are watching our servers 24/7 is invaluable."

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Budi Santoso

CTO, FinTech Indonesia

Frequently Asked Questions

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Ready to Transform Your Business?

Consult your digital needs with our expert team. We are ready to provide the best efficient and targeted solutions.

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